May 23, 2019 - 4:34 pm - Posted in News

Sioux Center, Iowa — A long-distance outage caused headaches for some northwest Iowans on Thursday morning. But things appear to be back to normal now.

Premier Communications’ Chief Sales & Marketing Officer, Scott Te Strote tells us what happened.


Te Strote says it did not affect other products such as broadband internet, cable tv, local calling, or 911 service.

Te Strote says they strive for 100 percent up-time, but that’s not always possible.


According to Te Strote, Premier serves 28 communities in northwest Iowa, east and west from Hawarden to the Iowa Great Lakes area, and north-south from Rock Rapids to Hinton.

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